Privacy and cookie policy.

We collect personal information that you voluntarily provide to us, for example by visiting or using our website www.kaorium.com (the "Site"), by using our products and services (such as Kaorium / The Scent Sommelier), by entering any promotions or competitions that we run, or when requesting information about our products or services (e.g. via email or via the "Get in Touch" section on our Site).

The personal information may include: name and surname, email address, contact address, mobile number, scent preferences, gender and date of birth. We may also automatically collect certain information about your device and usage of the Site via cookies (please see Section 5 below).

We may share your information with:

• Our parent company Scentmatic Inc: Scentmatic help us with CRM processing and analysis based on information that you share via Kaorium / The Scent Sommelier platform.
• Service providers: We may share your information with service providers who assist us with hosting our Site, data analysis, and other essential functions. We have contracts with our service providers that require them to protect your information.
• Legal authorities: We may disclose your information to legal authorities if required by law or to protect our rights.

Our parent company and some of our service providers are based outside the UK and the European Economic Area (EEA). Where we transfer your personal data to such providers, we ensure appropriate safeguards are in place in accordance with UK GDPR including international data transfer agreements.

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

• Data encryption: We use encryption to protect your information when it is transmitted over the internet.
• Access controls: We restrict access to your information to authorised personnel only.
• Physical security: We store your information in a secure environment.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

Our Site sets no cookies at all until you tell us we may. When you first visit, we ask whether you accept analytics cookies. Nothing is set and nothing is loaded unless you choose to accept, and declining costs you no functionality.

• Google Analytics: only if you accept. We use it to understand which pages visitors reach and where they came from, so we can improve the Site. IP addresses are anonymised and the data is not connected to any personal information.

You can change your mind at any time by clearing this site's data in your browser settings, which removes your saved choice and makes us ask again on your next visit. You can also set your browser to refuse all or some cookies.

You have the following choices regarding your personal information:

• Right of access: You have the right to request a copy of the personal information we hold about you and details about how we use it.
• Right to update: You have the right to ask us to correct inaccurate personal information or update incomplete personal information.
• Right to delete: You have the right to request that we delete your personal information in certain circumstances (e.g., where it is no longer necessary for the purposes for which it was collected).
• Right to opt out / object: You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you no longer want to receive direct marketing please follow the unsubscribe instructions in any email / SMS message that we send you or by contacting us at the email address below.
• Right to withdraw consent: Where we rely on your consent as the lawful basis for using your information, you have the right to withdraw that consent at any time.

To exercise any of the above rights, please contact us at hello@kaorium.com. We will respond within one calendar month of receipt of your request. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy (or until you withdraw your consent), unless a longer retention period is required or permitted by law.

The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children via our Site or by other means. If you believe that we have inadvertently collected information from anyone under the age of 16 please contact us.

We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you of material changes (if we hold your contact details) or as required by law.

If you have any questions about this Privacy Policy, please contact us at hello@kaorium.com or at our address at the top of this Policy.

If you have a complaint about the way in which we have used your personal information please contact us and we will try and resolve your concerns.

If we are unable to resolve the issue and you believe that our use of your personal information breaches the UK GDPR, you have the right to make a complaint to the Information Commissioner's Office (ICO). The ICO can be contacted at:

• Website: www.ico.org.uk
• Telephone: 0303 123 1113
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

The content on this website is provided for general information about Kaorium and its services. While we aim to keep it accurate and up to date, we make no warranties as to its completeness.